Yes, students below 18 are allowed to process a booking if they are turning 18 during the tenancy.

No, the rental does not include student insurance.

Air cooling and heating facilities are available in the room on a case-by-case basis, but they are mostly provided.

The student can bring a TV on a case-by-case basis, but mostly they are not allowed to bring one.

Yes, the student can bring a bike.

Yes, the student can bring a car.

The student can bring pets on a case-by-case basis, but mostly they are allowed in NSW.

No, the student is not allowed to smoke in the room.

The student cannot bring another person who is not on the lease agreement.

The student needs to bring bedding, curtains, and personal needs.

The booking executives will reach out to the student through the agent before the move-in date.

The student can store their stuff with the property during the lease term.

No, the student is not allowed to sublet their room to someone else.

No, students do not have to be home by a certain time each night.

The student can make a complaint by sending an email to the residence team.

The student will receive their post/mail at the mailbox in the building.

If the student has a separate lease, they will introduce them to others at the property.

The accommodation is safe because the fire alarm system is checked by professionals every year.

No, the student does not need to buy contents insurance for their room, but if they wish to, it is their personal choice.

The property does not organize many social events, but the residence team generally organizes 1-2 events per year.

Yes, the student can have overnight guests, but guests cannot stay for more than a week.

Changing the room means breaking the lease or finding someone to take over the lease.

Yes, the student must clean their accommodation when moving out, but they can use the recommended cleaning suppliers.

Yes, the student has access to laundry facilities.

Yes, bedding is provided, but there is an additional charge.

Yes, the flat will be cleaned before the move-in, and the cleaning of the rooms and communal spaces is managed by the management with professional services.

Yes, food and drink are available on-site.

Yes, internet access is available on-site for an additional charge.

Yes, the student will be charged for any damage in the flat.

On-site gym facilities are available on a case-by-case basis, but mostly they are available.

Bike-parking facilities are available on a case-by-case basis, mostly for free.

A TV license is mostly not required, and there are no charges for it.

If facilities are provided, they are included for free in the bill.

The amenities available vary on a case-by-case basis, but they mostly include a swimming pool, sauna, spa pool, and gym.

The property is residential for international students, offering a supportive environment, move-in-ready furnished rooms, transparent pricing, prime locations, safety and security, flexible lease options, multilingual support, wellness support, and modern living spaces.

In a 2-bedroom, 2-bathroom flat, a maximum of 4 adults will live there, with 2 people sharing each room and bathroom. The kitchen, laundry, and living room will be shared by 4 people.

Ideally, property does not do in-person viewings, as tenants usually still live there. They suggest watching videos and pictures provided.

Ideally, the student cannot choose the exact room, but they can inquire about room location and type, and there may be an extra charge for pre-booking a specific room.

If the student takes the lease for a whole apartment, they can choose who they live with, but if they only lease separate rooms, they cannot choose.

Yes, the student can make a group booking, but all names will be on the lease together, with no separate payments or terminations.

The move-in day needs to be confirmed at booking. If the student needs to change the move-in date, an admin fee applies, and availability may be limited.

No, the student cannot share their room with a partner unless the partner is on the lease agreement. The lease allows only 2 adults per bedroom.

No, the student cannot swap rooms as the lease must be followed.

The student qualifies by booking with the property, completing the booking process, and paying the rent on time.

Yes, Dual Occupancy is accepted, and the other occupant can be a dependent (non-student).

No, there are no extra charges for Dual Occupancy.

No, all properties allow Dual Occupancy.

No, there are no extra charges for the Dependent’s stay.

Students under 18 or students with a bad rental record are not allowed to book the room.

The turnaround time for a booking request is generally 12-24 hours.

Students will be provided with their room information through a welcome letter and lease agreement 7-14 days before their move-in.

Floor plans are not available for every room. If a student needs one, they should email for more details on a case-by-case basis.

After filling the booking form, students should email the booking summary to the relevant team.

Do: Always check with us first and keep in mind that the video/pics shown are for a similar room type that the client may be allocated. Do not: Give a room number, provide a video/pic and say it is the exact room, encourage students to walk in and ask for an inspection, or allow group bookings with separate payments.

The cost to live at the property varies; each property has different pricing.

If the student cannot afford the rent, they will receive a rent arrears letter. If the payment is delayed for more than 14 days, the lease will be terminated, and the student will be required to move out with penalty charges.

To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.

For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.

For more information on payment plans, refer to the policy section above, or contact your amber agent for assistance.