部分公寓提供额外收费的房间清洁服务，除非租金已明确包含。

除注册辅助犬外，禁止饲养任何宠物。

可携带大部分个人物品，但部分电器不适用。非英标电器（如电饭煲）不兼容英国插座，存在火灾隐患。

提供，暑期预订通常于3月开放，请关注价格信息或联系我们了解详情。

合同期内房间归您使用，学期中假期无需搬出。

部分公寓已含财产保险，具体以物业页面显示为准，入住时可向物业经理索取保险详情。如未包含，建议自行购买；管理方不对个人物品及房内财产的丢失或损坏负责。

全日制合格学生可免市政税，需提供大学开具的免税证明。

若入学尚未完成无法立即提供，请携带大学名称及学号。

回收是大家对环境产生积极影响的最佳方式之一，对自然环境和人类都至关重要。废物量持续增加，我们必须迅速行动。

管理方希望为环保出力，相信您也愿意；因此公寓内设有回收与垃圾桶，请尽量使用。

回收前请清空并快速冲洗包装。以下示例说明可回收物品及分类。

放错桶会污染整批垃圾，导致无法回收，请多花几秒正确分类，减少填埋。

几乎所有玻璃制品可回收，如玻璃瓶、罐；破碎玻璃与灯泡不可回收。无回收标识的物品请放普通垃圾桶。不可回收物品包括：电池、电器、厨余、聚苯乙烯、泡沫及卫生用品。

可回收物品：

• 塑料
• 塑料杯及杯盖
• 牛奶瓶
• 外卖盒
• 水瓶、洗发水瓶、酱料瓶
• 纸板与纸张
• 报纸杂志
• 食品纸盒
• 清空披萨盒
• 信封或散页办公纸
• 铝与钢
• 饮料罐
• 空喷雾罐
• 食品罐
• 玻璃瓶罐瓶盖

感谢成为负责任住户，共同守护地球！

有，物业使用ProtectionMark作为保障机构。

To contact the emergency services (Fire Service, Police, Ambulance and Coast Guard) dial 999

For non-emergency police assistance call 101

When should I use 101?

You should call 101 to report crime and other concerns that do not require an emergency response. For example:

• Your car has been stolen
• Your property has been damaged
• You suspect drug use or dealing in your neighbourhood
• Give the police information about crime in your area
• Speak to the police about a general enquiry

You should always call 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.

To contact the NHS for non-emergency medical advice and assistance, dial 111

When should use 111?

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

• you need medical help fast but it's not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don't know who to call or you don't have a GP to call
• you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way. If a health professional has given you a specific phone number to call when you're concerned about your condition, continue to use that number. For immediate life-threatening emergencies, continue to call 999.

All rent that is due must have been paid when you check in. If you are having difficulties or this will be a problem, please contact the property as early as possible who will assist you.

You can pay your rent either online by logging in to your student account, by bank transfer or by credit or debit card over the phone.

Yes, you can book rooms online using the 'book now' option, which only takes around five minutes.

A viewing usually takes around 15 to 20 minutes, however you can spend as long as you wish viewing the property.

The property team will guide you around the building and show you the social areas, outdoor spaces and on-site facilities as well as the rooms you would like to see (dependent upon availability). Please be aware that some rooms and apartments that you view may be occupied by their current residents.

They offer a Online viewings for those who cannot view in person. Just click 'Arrange a Viewing' and from there you can choose the Online option and organise a time and date that suits you. A member of the team will skype call you at your arranged time. To know more about this you can be in touch with Amber agent.

To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.

For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.

For more information on payment plans, refer to the policy section above, or contact your amber agent for assistance.