Yes, they have allocated studios at some of their properties which are able to accommodate two people (only one bed in the studio). they don’t have any additional fees for dual occupancy, who can put a price on love after all!

Start by thinking about the top 5 categories: Kitchen essentials, Bedroom items, Wardrobe, Electronics and important documents. Got your list together… Great! Need a little help? Have a look at their essential student packs.

You’ll get all the info you need closer to your moving in date. In the meantime, if you’ve any questions please get in touch over email, phone or social media. They’ll do what they can to help.

They may be able to accommodate an early check in and summer lets – their property team will be able to answer all your questions.

They do try to offer 24 hour check in during your moving in weekend. But please contact your property team to confirm your arrival date.

Yes! Property have partnered with Unpacked – the first choice for student essentials, to create a one-stop shop. Here you can get all your university necessities delivered to your home, or to your new accommodation.

Be sure to join your flat’s exclusive Facebook group (they’ll email the details to you, or drop them a DM). You can get to know your flatmates and the property team.

You’ll be sent a check in date and asked to book an appointment. This means they can make the process go smoothly and get you in your new home quickly. To help, please let them know if you’re going to arrive early or late.

Their WIFI provider is ASK4. Just follow the simple step by step process to create an account when you first open a browser. You can connect up to five devices, completely free of charge.

No. With them, you’re covered! You get free Endsleigh contents insurance for up to £10,000. So you can relax knowing that items in your room are covered against fire, flood and theft.
It’s important to read your policy so you know what’s included and what’s not covered. For full details please check your Welcome Pack or ask your property team for help.If you do have the misfortune of anything happening to your possessions, contact your property team before making your claim. If you want to upgrade your insurance to include accidental cover you’ll get 20% off using the following code: Endsleigh20.

Absolutely! All their properties have a dedicated and secure bike store.

All sites have the same speed over wired and wireless connection which is 100Mbps download and 10Mbps upload.  So you’ll have access so super speedy WIFI – Whoosh!

They always choose city centre locations with fantastic access to public transport and cycle routes. But if you do choose to bring your car, you’ll find car park options nearby.

All their properties have secure fob access to the main building and each bedroom has its own lock. There is CCTV throughout, and always someone onsite (24/7). Reception hours vary between properties, but reception will be staffed from 9am-5pm through the week.

They’re here to support with any issues. That could be a maintenance issue, something about their tenancy, or just having a chat. They’ve got it all covered. Getting locked out isn’t a problem as their Resident Co-Ordinators are on hand for out of hours support. All their Property Managers are also Mental Health First Aid trained and can signpost residents to University and local services, should they ever need such support.

You can check out anytime up until 10am on the final date of your tenancy agreement. If you’re not sure when this is, pop to reception and they’ll let you know.

Unfortunately, they can’t redirect your mail to you. So please remember to change your address on any subscription services, or you can also pay for a redirection service with Royal Mail. Otherwise they’ll have to return post and parcels to the sender rather than holding mail due to the volume they handle. It can sometimes take up to 4-5 weeks for redirection services to begin so please consider this when ordering this service through the Royal Mail to ensure your post gets to where it needs to be.

If you haven’t requested to be there at your final room inspection, they’ll do this after you leave. They’ll let you know about any charges through the deposit return process.

If you have a 51-week contract with them, you can stay in your room for an extra week for FREE. It’s on them. However, if you’ve booked a 44-week contract, please ask your property team if they have storage onsite or if they can recommend a local service.

Although they don’t provide landlord references, they can give you a copy of your Tenancy Agreement and a statement of account to show your rental balance on departure.

Charges are deducted from your deposit. If you’ve been charged more than your deposit amount then they’ll send an invoice to you (and your guarantor, if applicable).