To book a viewing, just complete the contact form. They'll send you a confirmation email once your viewing time is confirmed. Easy peasy!

They have permanent accessible and temporary adaptable access rooms available to suit your needs. For more information about these rooms, please contact the Residence Team directly.

If you're not completely satisfied with your stay, don't worry, they're here to help! They take all complaints seriously and will do their best to fix any issues as soon as possible. Just check out their complaints procedure for your specific location.

As much as they love pets, unfortunately, they're not allowed in their accommodation unless they are registered service animals - sorry!

Their rooms come totally empty, ready for you to make your own. If you need bedding or kitchen packs, they've got you covered! They've partnered with unikitout.com to make sure everything you need is delivered straight to your door. Use code NOW10 for 10% off.

If you want to watch TV in your room, you'll need a TV licence - unless they tell you otherwise. Check out www.tvlicensing.co.uk for the latest costs and details.

You're welcome to have guests stay in your room, however, residents may have a maximum of one overnight guest for no more than two consecutive nights provided that does not cause a nuisance or annoyance to other residents in the Building.

Your student room and shared areas will be spotlessly clean when you arrive, but after that, it's up to you! Don't hesitate to ask their Residence Teams for advice or help if needed.

Need something repaired? You can log any maintenance issues using the Concurrent App and their Residence team will be on hand to respond to requests as soon as possible!

All their student accommodation is smoke-free, so please use designated smoking areas outside the buildings or in the courtyards.

Connecting to the internet is easy - just connect your devices to the wireless network on arrival. You can also use an Ethernet cable, which you can plug into the network wall socket in your room.

In partnership with Endsleigh, they include free contents insurance for every student that opts to live in one of their buildings. Once you’ve registered with My Endsleigh, you can instantly access your cover details and policy documents to check exactly what's included and have the option to upgrade the level of cover if needed. Their claims team is on hand to advise whenever needed.

For health and safety reasons, they don't allow candles, incense burners, deep fat fryers, or any electrical appliances that don't comply with British standards and statutory regulations. They are also unable to accommodate E-scooters or any other alternatives. Please don't bring any of these on-site.

They carry out room inspections three times a year and occasionally health and safety checks, but they'll always give you at least 24 hours' notice before entering your room.

All studios come with a small fridge with a freezer compartment.

Sorry, but they don't allow rice cookers or electric pressure cookers - their high voltage can be dangerous.

They may have Tenancy Takeover options available, but it's best to contact their Residence Teams for the most up-to-date information.

No, you don't need to vacate your room during the holiday breaks. Your room is yours for the entire duration of your tenancy, and you only need to move out at the end of the agreement.

You can book your room for the entire year (51 weeks) or opt for a shorter tenancy where available and extend it for the summer period. Get in touch with our amber team at your chosen location for more information.

They take the protection of their clients' money seriously, and as such, they are members of The Propertymark Client Money Protection Scheme.

They are members of the Property Redress Scheme, ensuring that their clients have access to an independent redress system for any complaints or disputes that may arise.

A small double bed, also known as a 3/4 size bed, measures approximately 120cm wide x 190cm long.

Depending on your location, your post may be delivered directly through your door by Royal Mail or collected from on-site post boxes. You can receive larger parcels at reception, but unfortunately they can’t accept liability for any loss or damage.

Most of their buildings don't have allocated visitor parking, but there are nearby locations for you to park. Contact our amber agent at your chosen location for more information

There are on-site laundries with washers and dryers at all their locations. You can pay for these via an app on a pay as you go basis.

To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.

For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.

For more information on payment plans, refer to the policy section above, or contact your amber agent for assistance.