Room in a 5 Bedroom Apartment, 29 Hampton Wood Cres, Hampton Wood Rd, Dublin 11, D11 H6X6

如果租客的签证申请被拒绝且无法出行，租客将有资格获得全额退款。然而，这需租客提供相关机构的签证拒绝证明。退款将在必要文件审核后处理，退款将在30天内提供。

如果物业管理人员未能提供您预订的相同房产，且在提供新房产前未与您进行沟通，并且未获得租户对新房产的确认，则租户有权获得已支付给物业管理人员的款项的退款。 如果出现任何重大问题，例如加热器无法使用、热水不可用、无自来水供应、无烹饪炉具等，这些问题可能导致租户的居住出现严重困难，并且在入住房产后3天内报告了这些问题，而物业未能在15个工作日内解决这些问题，则租户有权获得退款。

如果您因政府实施的旅行限制无法出行，请联系Amber团队并提供相关支持文件。我们将协助处理您的请求，以审查您的情况并探讨取消/合同修改的可能性。所有请求将单独处理，任何结果将取决于物业的审核及适用的预订条款。

如果您所就读的大学已取消课程，请联系Amber团队并提供相关支持文件。我们将与物业团队联系，根据具体情况审核您的取消请求。处理结果将取决于物业的评估及您的预订条款。

如果您推迟了学业，请联系Amber团队并分享您的更新大学文件。我们将通知物业团队以审查您的取消/合同修改请求。所有请求将单独评估，最终结果将根据物业的审查和预订条款而定。

If a replacement tenant is found, cancellation will be permitted and the applicable amount will be refunded.

If you have deferred your studies, please contact the Amber team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

The refund policy refers to unforeseen circumstances but does not specify particular extenuating circumstances or an approval process. Force majeure circumstances include acts of nature, strikes, pandemics, and government restrictions. The Company is not liable for failure or delay in performing its obligations due to circumstances beyond its reasonable control.

Refunds for cancellations before move-in will be issued within 30 working days. For cancellations after move-in, refunds will be issued within 30 working days from the cancellation request and prorated based on the length of stay. Tenant-initiated cancellations are non-refundable. Refunds will be issued via the original payment method. The Company reserves the right to cancel a booking at its sole discretion if discrepancies are identified during the verification process. Bookings a