The property has covered the cost of TV licences in the common areas but if you want to watch TV (including BBC on-demand) in your room you will need to purchase a TV licence. The fines are expensive so they recommend applying for a licence here.

No, as a student, you’re exempt from paying council tax.

Your rent includes all utility bills, i.e., electricity, gas, water and WiFi.

Parking is dependent on which property you are looking to live at. If parking is a priority, please contact the residence team to ask about parking or alternatively head to the room types to find out whether there is parking available.

If you’re not happy with your accommodation please let the student team responsible for your property know as soon as possible. They want you to love living at the management so please tell them the issue and the Property Manager will help, or if they can’t help, they will point you in the right direction.

Unfortunately, they don’t allow pets at the management but some of their properties have furry friends that like to hang out nearby. Birmingham for example has a sweet cat called Darcy who will be only too pleased to say hi.

Your friends are more than welcome to visit you at your accommodation – they ask that you limit any overnight stays to no more than 3 consecutive nights in one week and make sure that your flatmates are happy with having your friends stay over.

We like to keep things simple for you, start by choosing a room type and contract length and then follow the on-screen instructions (it takes about 5 mins to complete a booking). You will need a form of photo ID (passport or a driving licence), along with proof of your student status (student ID or an offer/acceptance letter from your university), your student number and a credit/debit card to pay your advance rent. If you're looking to pay in instalments, you will need to appoint a UK based guarantor, this can be a family member or a friend who is happy to act as your guarantor in the event that rent payments are missed. If you do not have someone that you could nominate as a UK guarantor, you could use the services of Housing Hand who are able to help act as a guarantor. We recommend visiting our website to learn more.

Yes, you can. We offer in-person and virtual tours of the accommodation with the help of property team to help you find your perfect room. This will be coordinated with the on-site team at your chosen location. This is a great way to get a feel for the property!

Pack anything that will make your new home feel just like your old home. They include a mattress but you’ll need to bring your favourite bedding as well as pillows and a duvet. Many students include familiar photos in their packing to help them settle in and personalise their rooms. If you’re moving into a cluster we recommend waiting until you’ve met all your flatmates and then shopping together for items such as cutlery, crockery and other household bits and bobs. Things like a shared fund for tea and coffee are a great idea, just make sure everyone chips in!

To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.

For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.

For more information on payment plans, refer to the policy section above, or contact your amber agent for assistance.