The safety and security of their residents is their number one priority. All of their sites are fully compliant with current safety standards. Their accommodation has fire alarm systems in place as well as fire prevention equipment, and they carry out regular testing and evacuation drills. Their buildings are also regularly audited by external, independent consultants.

Management has a full-time, highly qualified, Health and Safety team who visit sites regularly. They also use accredited national providers to service and maintain life safety systems. Additionally, all sites have staff present 24 hours a day, seven days a week.

They are continually reviewing their programme of security, fire and safety standards. If you would like further information about their ongoing fire safety programme please read their fire safety update.

Their sites don’t have restaurants or cafeterias, but most sites provide vending machines where you can buy chocolate, crisps, drinks, ice cream and other snacks.

Yes, all their sites are equipped with WiFi, accessible throughout the building at no extra charge. This service is provided by their internet partners, ASK4. If you have any issues with connecting, you can find their contact details in the welcome pack you will receive on arrival.

Your resident handbook contains a list of prohibited items. This includes many items prohibited for fire safety reasons, such as candles, oil burners, gas appliances and fan heaters. Please see the full list below. If you need further guidance on whether an item is permitted or not, please ask your site team before you move in.

No weapons or drugs (including ‘legal highs’) are permitted under any circumstances.

They don’t allow: Candles, fireworks, Chinese lanterns, incense, incense burners, kerosene, petrol, LPG gas and LPG gas appliances, compressed gas and compressed gas appliances, rice cookers (unless CE marked), shisha pipes, gas burners, oil burners, tea lamps, halogen heaters, exposed element heaters, fan heaters, real Christmas trees, mains voltage Christmas lights, portable cooking stoves.

You can see what’s included in your room on the room details page for your management site. Among the things you will need, or may want, to bring are bedding, towels, toiletries, toilet paper, basic kitchen equipment, hangers, and a computer or laptop.

They have compiled a checklist of things you may want to bring - or buy when you arrive.

No, that’s down to you and your flatmates. They’ll keep the common areas of the building, like the social spaces, reception and laundry, clean and tidy.

Many residents put a rota together so each person in the flat does their bit to keep it clean.

Management Student Accommodation is a member of the National Codes of Standards. These are schemes designed to provide a minimum set of professional standards for larger student accommodation providers regarding their accommodation management. This offers residents peace of mind in knowing that they follow professional standards of service.

The codes ensure that residents receive good standards of housing management. Disputes and misunderstandings are reduced, and where problems do occur they are resolved quickly.

For further information, please visit the National Code website.

All management sites have rooms suitable for students with disabilities, including rooms that are fully wheelchair accessible. To check what is available at your child’s chosen site, it’s best to contact that site directly.

They understand that university can be a stressful time for students, and that those living away from home for the first time may encounter difficulties.

Universities undertake the main role in respect of pastoral care, however their site staff are trained to provide an initial level of unobtrusive care and support. Their teams have good relationships with university pastoral care and welfare support services, and will refer students who need additional assistance.

Their online maintenance portal allows students to log a fault at any time and is accessible via their management App or by logging into their management Account.

Unlike many providers, all their maintenance teams are based on site, so they fix most issues within 24 hours. For those they can’t fix ourselves, they use only trusted contractors who go through a vigorous approval process.

They’ve arranged contents insurance for all students who have an management tenancy agreement at no extra cost to them.

Details on what is covered, the policy excess when you want to make a claim and how to make a claim and options to upgrade your cover can be found here.

They offer the following types of accommodation:

En suite rooms – these rooms have a bed, study area with good lighting, storage and an en suite shower room with shower, washbasin and WC. These rooms are located in shared flats, where students share a kitchen and living area with other residents.

These are equipped with an oven, hob, microwave, fridge and freezer, a dining area and lounge. These rooms are popular with new students and encourage social interaction with other residents. Studios – their studios are self-contained, with integrated kitchen facilities and a living area. All have a bed, study area with good lighting, storage and an en suite shower room with shower, washbasin and WC. Studios are popular with students seeking more privacy, but still enjoy the use of all the onsite facilities and social areas.

Apartments – some of their sites also offer self-contained apartments. These have all the facilities of their studios, but with separate bedroom(s) and more living space. These are popular with couples, and friends who want to share accommodation.

No, the sublet are not allowed.

It may be possible to swap or change your room once you have moved in, subject to availability. A room change fee will apply. To find out if it’s possible for you to change room, please speak to the site manager.

To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.

For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.

有关付款计划的更多信息，请参阅上方的政策部分，或联系您的amber顾问寻求帮助。

可以，公寓在部分开间中提供免费双人入住，但仅限两人均为全日制学生的情况。预订时公寓会收集两位租客的信息，且双方均须签署租赁协议。如第二人不是全日制学生，则无法入住双人开间。