Lace Market Studios, Nottingham

全额退还的预留费

<ul><li>支付 25 英镑的<strong>预留费，</strong><strong>即可优先处理并加快您通过我们合作伙伴提交</strong>的申请。</li><li> <strong>25英镑的预订费</strong>可<strong>在付款后6天内</strong><strong>全额退还</strong>。无论您最终是否与Amber完成预订，或者即使我们未能为您找到合适的匹配对象，均可享受全额退款。</li></ul>

冷静期

<p>1. 在签订租赁协议之前：</p><p><br></p><p> a) 如果您在预订确认电子邮件发送之前，并在申请后 7 天内以书面形式通知取消，则不会收取任何费用，并且您的预付租金将全额退还。</p><p> b) 如果您在申请后 7 天内未完成租赁协议，则如果预订由任何一方取消，房产方有权保留预付租金。</p><p><br></p><p> 2. 在签订租赁协议之后，但在租赁开始日期之前：</p><p><br></p><p> a) 如果房东团队在预订确认邮件发出后 72 小时内收到您的书面取消通知，且租期尚未开始，则不会收取任何费用，房东将全额退还您的预付租金；</p><p> b) 如果在收到预订确认电子邮件 72 小时后，房东团队收到您的书面取消通知，且租期尚未开始，则房东团队将不会接受您的取消或退租，直到找到房间的替代租户为止。</p>

已接受新租户

<p>1. 如果您在租约开始日期当天或之后提交书面取消通知，则在找到房间的替代租户之前，物业将不接受您的取消或退租申请。</p><p> 2. 如果您根据此政策取消预订，我们将尽一切努力为您重新出租房间，但无法保证一定成功。在新租客入住之前，您仍需支付租金及其他所有费用。</p><p> 3. 一旦新的租户完成与我们签订租赁协议的所有步骤并收到预订确认电子邮件，您的预付租金（以及任何其他房间租金）将全额退还，扣除截至交接之日应支付的任何租金。</p>

Pay In Instalment

<p><strong>For 26-27 AY:-</strong></p> <p>1. Advanced rent:&nbsp;on booking</p> <p>2. 1st instalment:&nbsp;1st August 2026</p> <p>3. 2nd instalment:&nbsp;28th September 2026</p> <p>4. 3rd instalment:&nbsp;13th January 2027</p> <p>5. 4th instalment:&nbsp;14th April 2027</p> <p><br></p> <p><strong>Please Note:</strong></p> <p><strong>1. The instalment plan will be applicable only for 51/45/44/43 week tenancies.</strong></p> <p><strong>2. If you book a room after the 1st August you will need to make the full payment at the time of booking.</strong></p>

Guarantor Requirement

<p><strong>For 26-27 AY:-</strong></p> <p>1. All students can choose to pay in instalments as long as they can provide a UK guarantor.</p> <p>2. If you cannot provide a UK guarantor you will need to pay the full year rent upon booking your accommodation.</p>

Cooling Off Period

<p><strong>For 26-27 AY:-</strong></p> <p>1. Prior to entering into the Tenancy Agreement:</p> <p>a) If you share the written notice of cancellation before the Booking Confirmation email is sent, and within 7 days of application, there will be no charge, and your Advance Rent payment will be fully refunded.</p> <p>b) If you do not complete the tenancy agreement within 7 days of application, the property reserves the right to keep the Advance Rent payment if the booking is cancelled by either party.</p> <p><br></p> <p>2. After entering into the Tenancy Agreement, but before the tenancy start date:</p> <p>a) If the resident's team receives your written notice of cancellation within 72 hours of the Booking Confirmation email, and the tenancy has not yet started, there will be no charge, and your Advance Rent payment will be fully refunded by the property; or</p> <p>b) If the resident's team receives your written notice of cancellation after 72 hours of the Booking Confirmation email, and the tenancy has not started, the resident's team will not accept the cancellation or surrender of your tenancy until a replacement tenant is found for the room.</p>

No Visa No Pay

<p><strong>For 26-27 AY:-</strong></p> <p>1. The property supports international students as you plan your studies in the UK. If your visa plans don’t go as expected, here’s everything you need to know about their visa rejection policy, which applies to full-term, part-term, and semester-let accommodation.</p> <p>2. If your visa application is not approved, please provide the relevant proof of refusal to the property at your earliest convenience. Ensure that the documentation is submitted within 48 hours of receiving the decision and no later than 7 days before your tenancy start date.</p> <p>3. Here’s how it works:</p> <p>a) Proof of Visa Rejection: Please email them the written confirmation (in English) of your visa rejection to admission to the relevant site email address within the required timeframe. They will only accept official written confirmation of the visa decision.</p> <p>b) Missed Deadlines: If the required proof isn’t provided by the deadlines, they will apply the usual cancellation terms, and you’ll remain responsible for any rent charges.</p> <p>c) Refund Process: Once they will receive and verify the visa rejection proof within the specified timeframe, they will cancel your booking and refund any rent payments in full within 28 working days.</p> <p>d) Pending Visa Applications: If your visa status is still pending within 7 days of your tenancy start date, let them know. They will do their best to hold your room, though this will depend on availability and their team’s discretion.</p> <p>e) Responsibility: You’ll need to keep track of your visa status and keep them informed throughout the process to avoid any misunderstandings or unexpected charges.</p> <p>f) Voluntary Visa Cancellation: If you choose to cancel your visa on your own, the usual cancellation policy will apply.</p> <p>g) Visa Termination Due to Conduct: If your visa is terminated due to conduct or legal issues, you’ll remain responsible for any contractual charges, and the usual cancellation policy will apply.</p> <p>h) Visa Cancellations During Your Stay: If your visa is cancelled or terminated after you’ve moved in, you must notify the property within 48 hours.</p> <p><br></p> <p>Please note:</p> <p>1. Each case will be reviewed by the property, and in some cases, the decision may rest with the landlord.</p> <p>2. If you haven’t collected your keys, you’ll still be responsible for rent from the tenancy start date until an agreed release or cancellation date.</p> <p>3. If you’ve already moved in, you’ll be liable for rent from the tenancy start date until an agreed release or cancellation date.</p> <p>4. Final decisions rest with the landlord, and while the property will do their best to provide them with the necessary information on your behalf, they’re not required to approve a release request solely due to visa issues.</p> <p><br></p> <p>Important Note: The property can only accept a cancellation under these terms up and until 7 days before your tenancy start date and if they receive the required evidence within 48 hours of it being published. If you’re unable to provide the required evidence on time, the standard cancellation terms will apply.</p>

No Place No Pay

<p><strong>For 26-27 AY:-</strong></p> <p>1. This policy is for prospective first-year undergraduate or postgraduate students applying to study in the UK. This applies to full-term, part-term, and semester-let accommodations.</p> <p>2. If you are not offered admission to your chosen university or higher education institution. Simply submit your confirmation from UCAS or your selected institution within 48 hours of your results being released to the property.</p> <p>3. Here’s how it works:</p> <p>a) Proof of Results: Please email them your proof (in English) of declined or deferred admission to the relevant site email address within the required timeframe. This can be a rejection letter from the university or a UCAS confirmation.</p> <p>b) Voluntary Withdrawal: If you decide to withdraw from your course or university on your own, the usual cancellation policy will apply.</p> <p>c) Course Cancellation: If your course is no longer running, reach out to them. Depending on the details, they may be able to release you from your contract or help you relocate to another Host accommodation near an alternative course, if applicable.</p> <p>d) University Decisions: If your offer is withdrawn by the university due to disciplinary or personal reasons, you’ll remain responsible for any contractual charges, and the usual cancellation policy will apply.</p> <p>e) Late Enrolment or Exam Re-sits: If you miss your enrolment date or need to re-sit exams due to circumstances beyond your control, they may be able to release you from your contract.</p> <p><br></p> <p>Please note:</p> <p>1. Each case will be reviewed by the property, and in some cases, the decision may rest with the landlord.</p> <p>2. If you haven’t collected your keys, you’ll still be responsible for rent from the tenancy start date until an agreed release or cancellation date.</p> <p>3. If you’ve already moved in, you’ll be liable for rent from the tenancy start date until an agreed release or cancellation date.</p> <p>4. Final decisions rest with the landlord, and while the property will do their best to provide them with the necessary information on your behalf, they’re not required to approve a release or relocation request if your place at university is cancelled.</p> <p><br></p> <p>f) Refund Process: Once the property will verify your documentation and confirm it meets the terms, they will cancel your agreement and refund any rent owed to you, assuming all timings were followed.</p> <p><br></p> <p>Important Note: They can only accept a cancellation under these terms up and until 7 days before your tenancy start date at the latest, and if they receive the required evidence within 48 hours of it being published. If you’re unable to provide the required evidence on time, the standard cancellation terms will apply.</p>

Replacement Tenant Accepted

<p><strong>For 26-27 AY:-</strong></p> <p>1. If you share the written notice of cancellation on or after the tenancy start date, the property will not accept the cancellation or surrender of your tenancy until a replacement tenant is found for the Room.</p> <p>2. In the event you cancel under this policy, they will make every effort to re-let the Room on your behalf, but they cannot guarantee success. You will remain responsible for paying rent and all other charges until a new tenancy for the Room begins.</p> <p>3. Once a replacement tenant completes all steps to enter into a tenancy agreement with us and is issued the Booking Confirmation email, your Advance Rent payment (and any other payments towards the rent of the Room) will be fully refunded, less any rent due to the point of takeover.</p>

Other cancellation policies

<p><strong>For 26-27 AY:-</strong></p> <p>1. In the event you do not fulfil your rental payment obligations in relation to the payment of rent on the due dates before moving in, they may cancel your tenancy agreement by giving you written notice. In this situation, the Advance Rent payment will not be refunded.</p> <p>2. In the event they need to cancel the tenancy agreement before you move into the Room, due to reasons beyond our control unknown at the time of issuing the Booking Confirmation, they will provide you with as much notice as possible in the circumstances and refund the Advance Rent and any other fees you have paid.</p> <p>3. They reserve the right to cancel any bookings where false or misleading information was provided to obtain the tenancy or booking.</p>