Pearson Housing 15 Dundonald St, Toronto

大约在预定入住日期前2–4周，学生将通过电子邮件收到入住指引。该邮件将包含选择入住日期和时间段、完成必要文件以及抵达前结清所有未付款项的步骤。如有任何疑问，请随时联系Amber团队，我们将协助确保入住流程顺利。

希望延长住宿的学生可联系Amber团队，在同一住处办理续订或重新预订。我们的团队将协助续订流程，帮助学生锁定心仪房间。建议学生尽早联系，以确保可在同一物业续订原房间或选择其他房间。

提前入住需求可提前告知Amber团队。我们将根据房间准备情况及可订状态进行可行性评估，并尽力协助安排。如适用，可能产生额外费用。

禁止

Cancellation before move-in for reasons other than a valid visa or school rejection, including change of plans or finding another accommodation, is non-refundable. For other cancellation reasons, no refund applies to either rent or deposit, regardless of the reason or timing. Refunds before move-in are subject to the room being re-rented where applicable. Required documents must be submitted for a partial refund to be considered when cancellation occurs less than 60 days before move-in.

If you are unable to travel due to government-imposed travel restrictions, please contact the Amber team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

If your course has been cancelled by your university, please reach out to the Amber team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

If you have deferred your studies, please contact the Amber team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.